• 40 Water Street, Saco, Maine 04072
  • (207) 571-3061

Home / Our Philosophy

There are many qualities important to a company’s success. At Phoenix, we follow a set of guiding principles that form the character of our organization. All Phoenix employees understand these values and guarantee that they are upheld each and every day.

Guiding Principles


  • Honesty is the foundation for all activities.
  • Phoenix employees are honest and ethical.
  • When mistakes happen, we acknowledge them and correct them immediately.


  • We show respect for each other and for everyone we come into contact with while performing our duties.

Customer Service

  • We provide outstanding service to all of our clients, from homeowner to resident.
  • We respond to all calls and inquiries, promptly and politely.
  • We are accountable to our commitments.
  • We continually update knowledge and professional training to maintain skills necessary to deliver the highest standards of service.


  • We support and help one another in a team environment.


  • We are courteous, friendly and helpful at all times.
  • We strive to have fun and enjoy our work.